Responsible Gaming

Pandido provides Australian players with practical tools designed to support safer gambling habits. Players can access deposit limits, session reminders, and self-exclusion options directly from the account settings. These features operate within the Tobique Gaming Commission licence framework, which requires responsible gambling measures as part of platform compliance. Support is available around the clock through live chat and email at support@pandido.com for anyone needing assistance with account controls or gambling concerns.

Setting Personal Limits

Players at the Pandido official site can configure deposit limits on a daily, weekly, or monthly basis. Once set, any increase to a limit requires a cooling-off period before taking effect. Session time reminders can also be activated to track how long a gambling session has been running. These controls help players stay within their budget and avoid extended play sessions that may lead to overspending.

Self-Exclusion Options

Self-exclusion allows players to temporarily or permanently restrict access to the platform. During an exclusion period, login is blocked and marketing communications are paused. To activate self-exclusion, contact support via live chat or email. Requests are processed within 24 hours in most cases. Players who wish to return after a temporary exclusion may need to complete additional verification before reactivating the account.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of experience or bankroll size. Common warning signs include:

1. Spending more money than planned on gambling
2. Chasing losses by increasing bet amounts
3. Neglecting work, family, or social commitments
4. Borrowing money to fund gambling activity
5. Feeling anxious or irritable when not gambling

If any of these behaviours seem familiar, consider reaching out to a support organisation. In Australia, Gambling Help Online offers free counselling services at 1800 858 858.

Underage Gambling Prevention

Accounts are restricted to players aged 18 and over. KYC verification is mandatory before withdrawals, and documents such as a passport or driver licence are required to confirm age and identity. Accounts found to belong to underage individuals are closed immediately, and any funds are forfeited in accordance with platform policy.

External Support Resources

Players seeking additional guidance can access external organisations that specialise in gambling support. Useful contacts for Australian residents include:

• Gambling Help Online - 1800 858 858
• Lifeline Australia - 13 11 14
• Gamblers Anonymous Australia

For more details on how player data is handled, refer to Pandido about us. Responsible gaming remains a core part of how the platform operates, and players are encouraged to use available tools whenever needed.